Auto Collision Repair FAQs

We are open by appointment only.

Nope. We are open Monday through Friday, 8:00 am - 5:00 pm for your convenience.

No. Nevada state law states that you are only required to obtain one estimate. We will negotiate on your behalf with your insurance company to ensure a fair and proper repair to your vehicle.

In most cases, we will. Depending on the damage to your vehicle, we strive to make the repair process as quick as possible by ordering parts well in advance. If we deem your vehicle unsafe to drive we will also gladly call you a rental car.

We can help make the necessary arrangements for you. You may or may not have rental car coverage depending on your insurance policy.

If you are a claimant, the insurance company should provide you with a rental car free of cost. If you do not have rental car coverage, we will work with the local rental car companies to get you the most affordable rates possible.

No. According to the Nevada Revises Statutes, a total loss is any vehicle which has been wrecked to such an extent that the cost of repair, not including any cost associated with painting any portion of the vehicle, is 65% or more of the fair market value of the vehicle immediately before it was wrecked, destroyed or otherwise damaged.

We have cutting-edge computer measuring and can return your vehicle to its original factory specifications.

We offer convenient same-day glass replacement.

Yes! We use top quality paint products to mix our own paint ensuring a proper color match on your vehicle.

We can provide you with that information at the time of the estimate. It depends on the extent and nature of the damage to your vehicle.

Absolutely! If you need a ride, we will more than gladly be of service.

You will be notified when your vehicle is ready to be picked up. If you have any questions or concerns, feel free to call (775) 883-1777 during the repair process.

Yes. We offer a limited lifetime warranty on all repairs.

Deductibles, when applicable, can be paid at the time of pickup. Depending on whether you are the policyholder or claimant, it determines whether a deductible will be due upon completion. Deductibles are paid to All American Auto Body.

We accept Visa, MasterCard, American Express and Discover, as well as cash and checks.

Parts that wear out and need replacement with time. (i.e. suspension, tires, batteries, brakes, etc.) These betterment charges are determined by the insurance company.

OEM parts are Original Equipment Manufactured parts. An automobile part may carry the designation OEM if it is made by the same manufacturer and is the original part used when building and selling the vehicle.

Aftermarket parts are not made by the vehicle manufacturer. Usually, these parts are less expensive and some insurance policies authorize the use of these parts. If you do not want aftermarket parts, be sure your policy states so.